Features
From automated import to AI-powered analysis to executive reporting - Pectagon gives your team a complete system for understanding customer feedback at scale.
EU-Hosted Infrastructure
Hosted on enterprise-grade servers in the European Union. Your data stays in the EU.
Encrypted by Default
All data encrypted at rest and in transit. No exceptions.
Automated Data Pipeline
Scheduled imports, AI analysis, and report generation run as background processes - reliable and hands-off.
10-Minute Setup
No engineering work required. Connect your review sources and your first dashboard is live in minutes.
Public Data Only
Pectagon processes publicly available review data. We never access your internal systems or private customer records.
GDPR Compliant
Built in Germany with data privacy as a core principle, not an afterthought.
Supported Platforms
Connect to Google Reviews, Trustpilot, G2, Capterra, Amazon, Tripadvisor, Yelp, Indeed, and the App Store — with more platforms added continuously.
Full History Import
Don't start from zero. Pectagon imports your existing reviews going back as far as the platform allows, so you have a complete dataset from day one.
Scheduled Sync
Reviews are imported automatically at regular intervals — weekly or daily depending on your plan. New reviews appear in your dashboard without anyone triggering a manual update.
Source Health Monitoring
See at a glance which sources are syncing correctly and which need attention.
Import History
A complete log of every import run: when it happened, how many reviews were pulled, and from which source.
Dashboard
Rating Overview
Track your average rating over time with a clear trend line. See how ratings distribute across star levels and identify shifts early.
Improvement Opportunities
AI-detected themes appear as interactive elements - ranked by frequency and impact. Click any theme to drill down into the reviews behind it.
Key Insights
A concise, AI-generated summary of your current situation. Two to three sentences that tell you what matters most right now - without reading a single review.
Recent Reviews
Scan new feedback as it comes in, with source, author, rating, and date at a glance.
Drill-Down Navigation
Click a rating segment, a theme, or a time period to jump directly to the filtered review data behind it.
AI-Powered Analytics
Executive Briefing
A narrative, AI-generated summary of your review landscape. Four to six sentences that explain what changed since the last period, what's improving, and what needs attention. Ready to copy into a Slack message, email, or board deck.
Recommended Actions
Prioritized, data-backed recommendations. Specific actions derived from the patterns in your actual review data.
KPI Comparison
Key metrics with period-over-period deltas: average rating, review volume, top issue, positive rate.
Topic Trends Over Time
See how themes like "shipping speed" or "customer support" develop week over week. Interactive trend lines highlight anomalies - so you notice when a topic spikes before it becomes a crisis.
Source Comparison
Compare ratings, trends, and top themes across platforms side by side. Spot where you perform well and where a specific platform tells a different story than the rest.
Automated Reporting
Scheduled Delivery
Configure weekly or monthly reports that generate and send automatically. Set it up once and your stakeholders receive consistent, timely intelligence without anyone pressing a button.
No Login Required
Reports are delivered as email summaries with a link to a full, browser-based report view. Recipients read, share, and export without creating an account.
Configurable Scope
Choose which data sections appear in each report. Toggle summaries, trends, recommendations, and source breakdowns on or off. Tailor the report to the audience.
Frozen Snapshots
Reports are consistent, auditable records of your customer sentiment at that moment.
Multiple Recipients
Different teams, different reports, different schedules - all managed from one configuration screen.
Stop guessing. Start knowing.
No credit card required
Live in under 10 minutes
Made in Germany